If the iPad is lost, it must be reported to the Media Center Staff as soon as possible. It may be the responsibility of the student and family to recover or replace the lost iPad. If necessary, the District and the police will assist in recovery.

Do not attempt to gain access to the internal electronics or repair your iPad. If your iPad fails to work or is damaged, report the problem to the School Media Center as soon as possible. iPad repair/replacement options will be determined by the School Media Center staff.  You may be issued a temporary iPad or other materials until your iPad is working properly or replaced.  If the iPad is experiencing technical difficulties outside of school hours, you will need to wait until you return to school to fix it.

Most repairs will be completed during the summer months while the iPads are updated for the new school year. Damage that renders the iPad unusable will be completed during the school year. Replacement fees may be assessed for lost or damaged items in accordance with the District’s Student Fee Schedule for lost or damaged materials. 

The replacement cost for damages and repair are reflected below:

• Damaged or broken screen may cost up to $100 depending on what layer of the screen is broken 
• Replacement cost for the provided iPad case is $15
• Replacement cost for the provided iPad wall charger is $25 
• Replacement cost for the entire iPad is $400

Students who leave Minnetonka Public Schools during the school year must return the iPad, along with any other accessories, at the time they leave. The iPad and all accessories should be returned to the Media Center Staff.

Does the District offer an insurance program for the iPad?

No. There is not an option to purchase insurance for the iPad through the District and the District DOES NOT endorse any electronics insurance products. The District has purchased the Apple Warranty Care to ensure the device continues working under conditions of normal use, wear and tear. However, we do not insure individual items valued at $500. In fact, most families and individuals do not insure items valued at $500 due to deductibles that make such insurance impractical.

Parents who desire insurance may wish to individually investigate options through providers, such as their own Homeowner’s insurance policy or companies such as Safeware http://www.safeware.com/Products/iPadCoverage.aspx which has a contract for electronics coverage with the University of Minnesota.